At Gia Widget, we strive to ensure your complete satisfaction with every purchase. Please read our Return and Refund Policy carefully:
1. Return Eligibility
- Returns are accepted within 7 calendar days from the date of delivery.
- To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging.
- Products that are damaged due to misuse or unauthorized modification are not eligible for return.
2. Reporting Issues
- If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by emailing [email protected].
- Include your order number, a description of the issue, and clear photos of the product.
3. Return Process
- Upon approval of your return request, we will provide instructions on how to return the product.
- Customers are responsible for the return shipping costs unless the return is due to our error (wrong or defective item).
4. Refunds
- Refunds are processed within 14 business days after we receive and inspect the returned item.
- Please note that the refund amount may be adjusted for any shipping or handling fees, if applicable.
5. Non-Returnable Items
- Products that are damaged due to customer misuse.
- Products missing original packaging or accessories.
6. Contact Us
For any questions regarding returns or refunds, please contact us at:
Email: [email protected]
Thank you for shopping with Gia Widget. We are here to assist you and ensure your satisfaction!